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Evidence to support design decisions
We will improve your customers’ experience through strategy and design underpinned by research
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Not just research
As well as insight and analysis based on research, we provide practical advice and assistance to help you develop successful products
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Agile consultancy for agile development
We will provide you with rapid user insights that prevent costly mistakes as you develop your new products & services
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It's not only about the consumer
We’ll ensure your products and services meet your organisational goals as well as being focused on the consumer
Valuable insights; clear advice; practical help
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Evidence based design
Don’t take our word for it! We’ll improve the effectiveness of your designs and the experience of your consumers by a thorough analysis of your audience. Our advice isn’t just opinion. It’s based firmly on evidence.
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Solutions, not problems
Our research may uncover problems. But we don’t stop there. We’ll provide you with solutions. And we’ll carry on working with you to implement those solutions.
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Rapid results in a changing world
We have tools and techniques that allow us to deliver robust insights and practical advice in a matter of days.
What’s on our minds
Get in touch if you’d like us to help you too.
You can email us at info@amber-light.co.uk or call us on +44 (0)20 7307 7770
We bring the consumer's viewpoint into your products
We can help you…
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Understand your consumers
We’ll interview, survey and observe your target audience and use our research to deliver insights to improve your business
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Fix problems with your services
We’ll help you find the obstacles that prevent people from doing what you want them to do; and when we’ve found those obstacles we’ll help you overcome them
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Develop new designs that work
We’ll work with you to visualise your new products and services and ensure that consumers will be able to interact with them in a way that works for you and for them
Our services
- We offer a wide range of consultancy, research and design services.
- We use qualitative techniques such as eye tracking, card sorting, focus groups and contextual observation.
- We also use quantitative techniques such as surveys, online communities, web and social media analytics.
- And we use techniques based on our knowledge of best practice such as expert review, benchmarking and secondary research.
- Using these techniques we can provide interaction designs, information architectures, persona development and product and service visualisations.
See our facilities in Central London
It's simple. We help you make better design decisions
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Jargon free and pragmatic
Our consultants all have relevant masters degrees or doctorates. But first and foremost they are business people, experienced in solving business problems, and in providing pragmatic advice in clear, simple language
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Independent
We’re not part of a big agency group. We don’t have alliances with creative or design-and-build agencies. So we give you our opinions truthfully, without any hidden agendas
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Established and experienced
We’ve been around since 1999. In that time we have built up a huge knowledge base. Work with us and you’ll work with some of the most experienced people in the industry
International projects
We manage international research projects by working with a network of trusted partners around the world, The IUP
We manage our IUP partners actively, which means that we can ensure project goals are understood, research methods used are the same (so we can compare like with like), and the quality of insight from them is always as high as our own
We work with large & small clients on all digital platforms
Proven success
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Service design and development
Designing a new subscription service for a mobile phone company
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Agile website design
Agile website development for a High Street retailer
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Persona development
Developing intranet-user Personas for an international FMCG manufacturer
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e-commerce optimisation
Optimising the online purchase process for a High Street retailer
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Website design and development
Designing a new website for a not for profit organisation
Platforms
- We work with hardware, software, content, communications, systems, and packaging.
- We work with websites, widgets, games, EPGs and mobile apps.
- We work with web content on PCs, tablet computers, kiosks, interactive TV and mobile phones.
- Whatever interactive application you want to explore we can help you evaluate and develop it.
Industry sectors
- We have experience of most industry sectors including telecomms, financial services, retail, media & entertainment, FMCG, manufacturing, and public sector.
- We work for usability and research teams, marketing and strategy departments.
- We manage projects in London, across the whole of the UK, or if required in markets around the world.
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For more case studies get in touch
The UK's leading interaction design consultancy
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Our people
Some 20 people work at Amberlight. We only recruit outstanding consultants who can make a real difference to our clients, people who are visionary, practical and very bright.
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Our company
We are a privately owned company with a firm belief that it is only by providing excellent service and unbiassed, practical advice that we will succeed and grow.
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Our offices
We have offices in an elegant Georgian building right in the heart of London a few minutes stroll from Oxford Street, Soho and the British Museum.
We are looking for
Consultants
We are looking for user centred design professionals who have two or more years experence in the industry. Great clients, interesting projects and an inspiring team are looking forward to working with you.
Address
Amberlight Partners Ltd
58 Bloomsbury Street
London
WC1B 3QT
Telephone
+44 (0)20 7307 7770
Or fill in the form below and someone will be in touch as soon as possible
Careers with Amberlight
We’re always on the look out for talented consultants to join us.
If you are interested in a great career in a small, friendly and highly professional company, that places continuous professional development at its core, then please get in touch.
Want to help with research?
Participating in our research projects is interesting and fun. And it even pays a little.
So if you have a bit of free time then why not get in touch and see if you are suitable for one of our projects or panels?